MGR, Implementation

Job Details

Description

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

The LD Implementation Support Manager, within the Operations department, works on the implementation of the LD solution that Circana offers its clients. The candidate is responsible for planning, coordinating and supervising each phase of the project so that it is delivered on time and in the correct manner. Once the project is implemented, is responsible for monitoring the production and delivery of each model, as well as managing changes to the model.

Job Responsibilities

• Analyze feasibility, estimate costs and implementation times
• Create, monitor, and manage Project Plans for building Liquid Data models for clients
• Coordinate Circana and Client teams in each phase of the project
• Supervise weekly production of LD models
• Manage tickets and model changes with local and international Circana teams
• Communicate to local and international teams the status of each model (implementation, changes, incidents, etc.)

Requirements

• Excellent knowledge of the MS Office suite
• English: written and spoken is mandatory requisite
• Proactivity
• Confidence to influence and engage with people at all levels within Circana, external teams, and clients
• Organizational, planning and control skills to manage multiple tasks and resources to deliver accurate results within challenging timeframes
• Graduate degree with more than 4 years of management experience in operations or customer service functions

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Madrid

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